References
Every one of our clients makes us proud of the work we do. Whether large or small, every business partner, from sole proprietorships
to multinational corporations, can rely on our expertise, enjoy open and respectful collaboration as equals,
and expect a wholehearted commitment to their success.
We are proud that both our clients and
program participants rate us with a
100% recommendation score on ProvenExpert.
Here’s what our clients say about benefit IMPACT
The true measure of our performance is, first and foremost, the feedback we receive from our clients. Have expectations been met?
Have the defined competencies been achieved? Has behaviour changed as expected?
Have the desired results been delivered?
We are extremely pleased to be the training company with the most satisfied customers in Switzerland (both in terms of number and percentage). Find out here what our clients say about benefitIMPACT as a consulting and training partner.
“I can wholeheartedly recommend this telephone training! The team consistently found the sessions to be very positive and enriching. The active involvement of the participants deserves special mention—it made the training refreshingly lively and practical. The content was clearly structured and immediately applicable to everyday work. At the same time, the trainer managed to create an open and supportive atmosphere where everyone truly felt understood. The combination of high professionalism and a very warm, approachable manner definitely makes all the difference here.”
“We’ve had a very positive experience with benefit IMPACT as part of the ‘Telephone Excellence’ communication training program. The collaboration is characterized by professional organization and smooth, high-quality execution.
The content is practical and tailored to our day-to-day operations. As a result, our employees really appreciated the training sessions.
“benefit IMPACT has helped us establish clear communication standards and improve the quality of our customer interactions.”
“We’ve now completed our second training session with benefit IMPACT AG, and once again we’re very impressed. What really sets their work apart is their clearly structured, scalable methodology. Talent, experience, and presence are important in day-to-day sales—but sustainable success is made possible by a methodology that is reproducible, practical, and directly applicable to everyday sales. Concrete results were visible in our day-to-day operations after just a short time—particularly in terms of structure, sales pitch, and a focus on closing deals. I am very pleased with our partnership with benefit IMPACT AG and wholeheartedly recommend Pascal Schwartz.»
“We chose benefitIMPACT for our company-wide workshop, ‘Meetings with IMPACT.’ With a good balance of expertise, humor, and flexibility, the trainer addressed our questions and examples and provided concrete tips on leading discussions and communicating effectively. Particularly valuable were the insights into common meeting practices outside our own organization, provided by a communications expert. The best feedback: Even late on Friday afternoon, all employees were still attentive, engaged, and actively participating—the day had a noticeably positive IMPACT.”
“We were thrilled with the ‘Sales Excellence’ training led by the trainer from benefit IMPACT. The collaboration is professional, structured, and
tailored to our needs. The practical approach is particularly valuable: All of the content is directly applicable to our day-to-day sales work.
Our collaboration is always focused on sustainability.”
“Communication That Makes an Impact—a Training Program That Inspires!—As part of our strategic professional development initiative for executives, we were looking for a partner that offered more than just theory: We wanted a training program that inspires, challenges, and delivers immediately noticeable results. After a careful evaluation, we chose benefit IMPACT AG—and that decision was a home run! We are thrilled with our collaboration with benefit IMPACT AG and wholeheartedly recommend them as a partner for high-caliber communication and leadership training. If you want to make an impact, you’ve come to the right place!”
“The training with benefit IMPACT was a complete success for us. The content was practical, well-structured, and tailored specifically to our needs regarding trade show participation. We were particularly impressed by the trainer’s positive energy and professionalism. Our employees were able to take away valuable insights that they can immediately put into practice in their day-to-day work.
We are completely satisfied and would recommend benefit IMPACT in a heartbeat.”
“The ‘Value Selling’ training with benefit IMPACT was a real game-changer for our international sales team. The practical content revealed untapped potential and permanently strengthened our sales mindset. Together with the trainer, we defined specific actions to ensure sustainable implementation. We particularly appreciate the coaching provided for carrying out the defined activities. We look forward to continuing our collaboration and wholeheartedly recommend benefit IMPACT.”
“benefit IMPACT is providing us with training on the topic of ‘Fit in Sales Leadership.’
This gives us clarity regarding our approach and the right tools to fully realize sales potential with our sales team.
What we particularly appreciate about this collaboration is the very practical approach,
a focus on implementation and
a dialogue among equals.”
“We conducted training sessions with benefit IMPACT for about 40 participants and are thrilled with the excellent organization and execution. From planning to implementation, everything went smoothly and professionally. We are particularly pleased with the consistently positive feedback from the participants, who found the training sessions to be very clear, practical, and motivating.”
“Our team organized a trade show training session with benefit IMPACT. During the session, we took a critical look at our past approaches and gained valuable insights for our future trade show appearances. This will allow us to provide even better advice to our customers in the future.”
“Professionalism and a genuine interest in our challenges from start to finish. The training was tailored to our department, and by training our team leaders to become co-facilitators, we can continue to keep the topic front and center.”
“The training was very good and met all of our expectations.”
“Based on a recommendation, we contacted benefit IMPACT to request a quote for leadership and communication training. From the very beginning, our interactions were professional and showed empathy toward our company and employees. We sensed a genuine interest in creating added value at every touchpoint. The training sessions, conducted in German and French, received excellent feedback from everyone involved. I look forward to continuing our partnership with benefit IMPACT.”
“We conducted communication training sessions for our leaders with benefit IMPACT and are extremely satisfied with the results. The training sessions received very positive feedback from our participants. The knowledgeable trainers presented important content in a clear and practical way, allowing participants to immediately apply what they learned to their daily work. Our managers improved their communication skills and learned valuable strategies for leading employees and resolving conflicts. We thank benefit IMPACT for the excellent training sessions!”
“So, you guys are seriously the best!!! ???? Absolutely amazing. Kudos—you’ve made my day! ???? I’ve really become a big fan of yours, and the feedback from our managers reflects that.”
“As part of an international request for proposals, BOBST chose the B2B sales excellence concept proposed by benefitIMPACT and Score Management. From the very beginning of our business relationship, we were impressed by benefitIMPACT’s ability to understand our operations and develop training programs tailored to our sales team and our industry. Following this positive experience, we decided to expand this sales training program to other regions to ensure that our salespeople receive the same level of training.”
“We raised awareness and trained our sales team on the topic of ‘scheduling appointments’ through a sales and telephone training program. Benefit IMPACT tailored the training to our individual needs and, in addition to providing us with valuable tools and sales pitches, instilled an incredible sales spirit in us. Thank you very much for the friendly yet highly professional training.”
“For several years now, benefit IMPACT has been supporting us—
—in the
professional development of our employees. The workshops and training sessions are very well prepared, and the way they are conducted—by actively involving the participants—makes them highly interactive and engaging. As a former training manager, I am impressed by the high practical relevance of the sessions and the dialogue on an equal footing with the client and the participants.”
“Congratulations on the outstanding feedback from the participants. I think the feedback speaks for itself. The entire day had a clear and coherent overarching theme, as well as focused content that was consistently linked to our company, which led to a high level of acceptance among the participants. The idea of the individual success guides, which were handed out as needed, is sensational, and the entire handbook can be conveniently stowed away anywhere. I am very satisfied.”
“For Decathlon’s executives, ‘hybrid leadership’ and ‘effective online training’ are key areas for development in which benefit IMPACT has successfully supported us. The training sessions were highly interactive, varied, and rich in learning opportunities. benefit IMPACT managed to engage the diverse group of managers and trainers—regardless of their digital skills and levels of experience—so that everyone was able to benefit greatly.”
“We made a great choice with benefit IMPACT! As a dynamic and rapidly growing company with high standards for quality, we were looking for a partner to help our employees and managers develop their skills. The training sessions so far have been practical and have been very well received. I look forward to our continued collaboration.”
“This online training session was also very well received by our colleagues. Thank you so much!”
“The workshop was very informative and fun. We’ve already been able to put some of what we learned into practice.”
“We are pleased to share our feedback on our collaboration with benefit IMPACT. Thanks to their innovative approach, the benefit IMPACT teams were able to generate enthusiasm even before the sessions began, particularly through the use of collaborative digital tools. Finally, we would like to highlight the professionalism of the facilitators, their flexibility in adapting the program based on feedback, and their kindness toward our participants. We will not hesitate to engage benefitIMPACT for future projects that align with our customer satisfaction strategy.”
“I was really impressed by the virtual format! I also loved how the trainer addressed the participants directly and made sure everyone stayed engaged
and on topic.”
“Besides investment expertise, a convincing presentation to clients is the key success factor for portfolio managers.”
To further strengthen this expertise, we are collaborating with benefit IMPACT. Our portfolio managers at the Swiss locations in Zurich,
Geneva and Lugano have, thanks to the
professional training of
benefit IMPACT valuable input
received for their daily work and successfully implemented in customer interactions.
“Thank you very much for the outstanding collaboration and your great empathy toward the company.”
“I am very happy to echo the compliments you received from the participants. It was indeed a great success and will certainly help the participants in their daily interactions with clients.”
“The two-day training session was very effective for us. We came away with many thought-provoking ideas, and all of our goals were achieved. I already knew from previous workshops with Pascal Schwartz—benefit IMPACT—that he was the right person to help us with our challenges. This is also confirmed by the consistently positive feedback from all participants. We’re already looking forward to more in-depth workshops in the new year.”
“Thank you so much for the great training.
I really appreciated how you took our individual needs and moods into account and
tailored the training accordingly.
Your decision to adjust the training after the lunch break was the right one. It led to a valuable and in-depth discussion, which was important for our team after spending so much time working from home.”
“VTX consistently ranks among the top Internet, landline, and data center providers in Switzerland in the Bilanz Telekom Rating. We are the preferred nationwide provider, especially for SMEs. We are very pleased about this, but in our fast-paced market, it requires a great deal of flexibility, continuous development, and professional development. We had our sales teams trained by benefit IMPACT through a modular sales training program to help them achieve first-class and effective
customer service. Thank you very much for the training sessions, which were highly compelling both in terms of content and personal interaction.”
“To systematize and develop our sales team, we reached out to benefit IMPACT—based on a recommendation—to request a sales training program. benefit IMPACT impressed us right from our first conversation with their solution-oriented approach and their ability to quickly adapt to our situation and needs. In addition, benefit IMPACT assured us of surprisingly strong results from the program—and they truly delivered on that promise. I am thoroughly impressed with our collaboration with benefit IMPACT in terms of content, methodology, and their approach—and I am happy to recommend them to others.”
“Our sales team is highly mobile
and travels internationally.
In our search for a
sales trainer,
benefit IMPACT was recommended to us.
The first training session took place in person, and the subsequent ones were held in the online classroom. We were surprised by how effective the training sessions in benefit IMPACT’s interactive studio are. The training went very well, and we plan to conduct all future training sessions online. We’re already looking forward to the next one!”
“benefit IMPACT is our partner for communication and sales training. The trainers know how to address customer needs and, drawing on their practical experience, incorporate them into the training sessions in an engaging way. The training sessions are motivating, results-oriented, and relevant to real-world situations. I will continue to rely on this partnership and expertise in the future.”
“I would like to express my sincere thanks for the valuable and smooth collaboration! It was a pleasure
to exchange ideas with you and work together to put a training program in place.”
“As a growing company, we face new challenges time and again
as part of our ambitious growth.
benefit IMPACT serves as a consultant and sounding board for our executive team on issues related to strategy, corporate and personnel management, and all matters concerning marketing and sales. The joint workshops are extremely valuable and inspiring for our development. “It’s great—how this shift in perspective helps us move forward and achieve our goals.”
“In the last twelve months
We have on the topic of sales-
development intensively with
benefit IMPACT collaborated.
What convinced us was that
benefit IMPACT a binding
Commitment regarding the target to be achieved
The result was not only achieved, but even exceeded. The systematic approach throughout our sales process and its integration with our IT industry were very convincing.
“To further develop our company, we’re working with
benefit IMPACT. This ranges from leadership development to team development and individual employee training. Through this collaboration, we’ve gained clarity on various topics and received valuable tools. Personally, I appreciate the dialogue and constructive feedback on an equal footing, as well as the high level of professionalism and dedication. I look forward to our continued collaboration.”
“The leadership workshop was very valuable to us and raised my executive team’s awareness of important aspects of leadership.”
“All of my goals were achieved. Thank you very much for your professional support and for facilitating our two-day strategy workshop, which included effective measures for achieving our goals.”
“In March, we provided our field sales team with targeted sales development training. The goal was to reach a new market segment. After the first day of training, the seven field sales representatives had already scheduled 94 meetings with NEW customers. On the second day, these meetings were systematically prepared, and the sales pitches were practiced on an individual basis. Despite having a diverse, culturally mixed team with extensive sales experience, the feedback has been unanimously excellent. The results speak for themselves, and the sales team is highly motivated to keep this up. I knew it would go well, but I was pleasantly surprised once again.”
“Team-building workshops are the pinnacle of a training company’s expertise—provided they aren’t just ‘fun events.’ benefit IMPACT very professionally identified the goals and needs in advance and actively guided the process through to the end of the workshop. Without coming across as pushy, the workshop helped establish commitments and identify areas for improvement. Personally, I associate benefit IMPACT with a high level of professionalism and a focus on results.”
“benefitIMPACT has helped our sales managers and general agents develop their sales leadership skills in a refreshing and highly practical way. We were particularly impressed by benefitIMPACT’s flexibility in integrating the training with our own leadership model (LP3). The participants’ enthusiasm and the program’s practical relevance are reflected in an impressive feedback score of 9.4 out of 10.”
“To help our young and newly formed team hit the ground running and use the grand opening as a kick-off, we addressed and explored various topics and questions related to teamwork during a team-building session. Together, we developed strategies for our future collaboration. The deliberate decision to hold an “out-in-the-open” event gave us the opportunity to try “team cooking under challenging conditions,” from which we were able to gain further exciting insights. Many thanks to benefit IMPACT for the exciting concept, the excellent planning, and the professional yet playful execution.”
“benefit IMPACT has been supporting us for several years in the development of our client advisors. The most recent project was ‘The Schroders Experience,’ which aimed to provide our clients with a holistic and honest advisory experience—from the moment they walk in the door through to performance. At the heart of the program were highly interactive, personalized training sessions with our client advisors. The training is methodologically based on the SAQ challenges and thus provides our client advisors with the best possible foundation for successful certification, which several of them already completed on schedule last year.”
“benefit IMPACT played a key role in supporting the rollout of the new advisory process at Vontobel Wealth Management. The interactive training with actors enabled our client advisors to practice all aspects of their client meetings in realistic advisory scenarios. The thorough preparation for the training sessions, as well as the valuable feedback from the benefit IMPACT trainers, were highly appreciated by our participants and could be applied immediately. The extensive experience of the trainers and actors involved enabled all participants to reflect on and improve their advisory approach.”
Here’s what our participants say about benefit IMPACT
Over the past few years, we’ve had the privilege of helping more than 34,000 participants from a wide variety of industries grow, get inspired, and develop their skills in the areas of sales, leadership, and communication. Read here to find out what participants thought of their training with us.
Cold Calling, Vitra, April 2024
“A really great exchange and a wonderful learning experience—not your typical lecture-style training, but rather individualized and tailored to personal needs! Thank you! Profitable & useful!”
D. Haelg
Communication for Project Managers, Aepli Steel Construction, April 2015
“Much of the knowledge I already had was refreshed through the training and, in some cases, presented from a new perspective. The training fully met my expectations.”
IMPACT Leadership – Leadership and Its Impact, Ringele AG, February 2025
“The instructor and the course content were excellent. The practical applications were explained in detail. My expectations were met.”
Sales Excellence – Next Level, BOBST, November 2024
“A much-needed refresher after the training a year ago. New tools to master, but ones that address specific needs and situations. A workshop to be replicated internally to maintain momentum. Once again, the trainer provided us with the tools we need to move forward. Time to put it into practice. Great!”
Telephone Excellence & Difficult Conversations, Buchs Electricity and Water Utility, April 2024
“The training was very engaging, exciting, and practical for our line of work. I’ve learned a lot that I can apply to my daily phone calls! The trainer was very knowledgeable, honest, and straightforward. He has a great way of inspiring people! The training was easy to follow and well-structured. I’m looking forward to putting what I’ve learned into practice.”
Telefon Excellence, Zurich Canton Commercial Registry Office, October 2024
“The workshop was very well-structured. The trainer was very knowledgeable and presented the information in a very engaging way throughout the day. We were able to take away or jot down some things to apply in our daily lives, since the topics were always explored using examples from our everyday experiences. The trainer really engaged the team. To be honest, I had very low expectations and was pleasantly surprised by the entire day.”
Successfully Navigating Change, Ringele AG, May 2024
“It was a good workshop day. I especially appreciated the direct connection to the organizational changes currently underway.”
Sales Power, Knecht Reisen AG, March 2018
“I’ve never experienced such a great sales training course. The training was very well-structured and easy to follow. The trainer is a natural-born salesperson—very charming and communicative. This training course more than exceeded my expectations.”
Sales Excellence, BOBST, November 2023
“Some points were real eye-openers, and the training sessions exceeded my expectations (and I had high expectations).”
B. Glück
“Super Communication,” Supertext, November 2021
Thank you so much for the four wonderful days of training. All the participants came away with important principles and practical tips for their daily lives. Some of these are already bearing fruit immediately, as I’ve noticed in my direct interactions with our beloved customers, both for myself and my colleagues. I’m very happy!
Telefon Excellence, Solarmarkt GmbH, November 2024
“Technical, concrete, informative. Top-notch trainer.”
D. Bohrer
Profond, February 2016
“This was the best sales training I’ve had so far, because it was completely relevant to our business.”
Akqui Power
Vitra AG, November 2022
“The training was GREAT! Perfectly structured; a perfect balance between theory and practice. The trainer was entertaining AND supportive (but also challenging!). The first two phone calls during the training led to two appointments right away—no more words needed!”
Leadership Development, Knecht Reisen AG, September 2019
“I thought both days were fantastic. My expectations were extremely high. My goal was to gain a tremendous amount of knowledge, and that’s definitely what happened. The instructor never lost his train of thought and explained everything very clearly. They were two very informative and exciting days. Thank you!”
C. B.
Reputable Company, Sales Coaching, September 2020
“The result we achieved far exceeds our expectations. We’d like to take this opportunity to thank you very much for your strong and prompt support!”
Effective Communication for Consultants, Aproda AG, December 2024
“Very professional—helpful—thought-provoking. The training was spot on—actually the best training of its kind I’ve ever experienced.”
A. Bürgi
Telephone Excellence & Difficult Conversations, Zanella Partner Immobilien AG, July 2022
“The day was lively, very informative, and the atmosphere was great—thanks to the trainer’s leadership! Good real-world examples were shared, and the materials were very clear and easy to follow. I will definitely recommend this training!”
P. Lautner
Facilitation of Online Training Sessions, Canton of St. Gallen, March 2021
“Thank you very much for the helpful materials and especially for your input. I learned a lot—thank you!”
B. V.
Personalized Business Coaching, September 2020
“A very knowledgeable coach with an extremely approachable style. I recommend him 100%. “
IMPACT Leadership – Teamwork, Networked Thinking & Action, Ringele AG, October 2024
“There was a constant flow of lively and interesting discussion—I thought that was GREAT. The trainer was perfect, as usual ????????????”
The Manager as Coach, Zurich Insurance, March 2024
“A good and valuable discussion. The trainer addressed questions and situations. There wasn’t an endless barrage of slides, which I appreciated.”
S. Beney
Fit in Sales, SBB Travel Agency, April 2015
“I’ve rarely taken a course with an instructor and teaching assistant who are so professional and knowledgeable. Thank you very much.”
Client Meetings with IMPACT
, Raiffeisenbank Bern, November 2025
“Great training and awesome examples!”
Tighten the 5 bolts, Euromaster, February 2024
“We’re definitely taking a lot of new knowledge home with us! Very positive impression. A highly interactive learning process. The trainer was excellent. He really motivated the whole team. The participant materials were interesting and very well designed. My expectations were definitely exceeded.”
SUN STORE, June 2015
“I found our coach to be very interesting and very professional. He was able to meet all the expectations we had at the beginning of the course. WELL DONE.”
Sales Excellence – Next Level, BOBST, November 2024
“I feel better equipped with practical strategies to improve my sales techniques. The training boosted my confidence in approaching clients and closing deals. I appreciated the opportunity to connect with my colleagues and share insights. The role-plays provided valuable lessons that I can apply to my daily work. This experience reminded me of the importance of ongoing sales training.”
Effective Communication for Consultants, Aproda AG, December 2024
“The training was engaging, and we received valuable insights and examples.”
Akqui-Power, Belux AG, March 2015
“The training was varied thanks to the interplay between theory and practice. I received a lot of positive and motivating feedback from the trainer. The ‘Success Guides’ are a small but excellent set of resources that don’t feel overwhelming. The feedback on implementation is motivating.”
Telefon Excellence, Solarmarkt GmbH, November 2024
“The session was very positive. The trainer was very friendly and knowledgeable. The content was very helpful, as was the practical application. I was very pleasantly surprised by the training.”
Telephone Excellence, ALL-Personal AG, April 2024
“We learned a great deal, and the training was tailored specifically to our needs. All in all, it was a very successful training day. The trainer was extremely well-prepared and went out of his way to address our concerns and clarify any uncertainties.”
Sales Excellence – Next Level, BOBST, October 2024
“Very good training. I recommend it. The content met my expectations. Lots of examples to put into practice in real life!”
Sales Power, Knecht Reisen AG, April 2024
“I definitely learned a lot and got a good grasp of the basics of sales. I’m looking forward to putting what I’ve learned into practice. The trainer made it very engaging. My expectations were exceeded.”
E. Gütteler
Executive Development, RECARO, April 2015
“The topics were explained well, and there were practical applications relevant to our own work environment. The trainer had a lot of experience. Our expectations were fully met!”
Leadership Development, g&m elektronik ag, November 2025
“A very interesting course, peppered with many examples from everyday life. The central theme was consistently present through the ‘Manager’ and ‘Coach’ diagrams.”
Telefon Excellence, Protekta, January 2024
“Focus on process and results. Everyone here can take something away to improve their conversation skills. I’m taking away a lot of ideas to apply to our onboarding and coaching.”
G. Manuel
Telemarketing, Macam AG, November 2019
“The trainer provided us with very professional training. Sales aren’t a popular topic, so they’re not easy to teach. I’m now really motivated for the future.”
Telefon Excellence, Zurich Canton Commercial Registry Office, November 2024
“It was very engaging, helpful, and I learned a lot. The training was interactive. Our concerns and questions were addressed. Through hands-on exercises, we were able to apply what we learned. Thank you very much!”
Sales Planning and Sales Manager Certification, AMAG, May 2023
“The trainer really got me excited about the topic. He is by far the best trainer I’ve ever had (and not just at AMAG).”
Telefon Excellence, Protekta, January 2024
“Good course. The instructor was very flexible in addressing the participants’ individual needs. The trainer came across as very competent. The presentation was easy to understand yet comprehensive. Practical applications were discussed in detail. Valuable insights for real-world application.”
F. Göldi
Telephone Excellence & Difficult Conversations, Zanella Partner Immobilien AG, July 2022
“The entire training day was very well structured, and we were able to work through many practical examples and exercises. The trainer conducted the session with great openness, professionalism, and a touch of humor. At the same time, he demonstrated that he knows what he’s talking about and explained the topics in a way that was easy for everyone to understand. We received very valuable information—with a little practice, it’s easy to master. The training exceeded my expectations!”
Ambassador Training, Knecht Reisen AG, November 2017
“The training with benefitIMPACT was very practical, and the many examples made it easy to understand. The trainer has a wealth of experience and explained the topics clearly and with great charm. This was one of my best sales training sessions because it wasn’t too theory-heavy but clearly demonstrated the practical benefits. GREAT! Thank you so much!”
T. Hörmann
Executive Development, RECARO, April 2015
“I’ve once again taken away food for thought and areas for action, and I’m already looking forward to Part 3.”
Telephone Excellence & Difficult Conversations, Swissquote Bank AG, April 2025
“The training was structured in a way that made it both educational and engaging.”
Client Meetings with IMPACT, Raiffeisenbank Bern, November 2025
“The course reminded me of some important points and raised some interesting questions.”
Telefon Excellence, Raiffeisenbank Lucerne, March 2024
“The trainer was well-prepared, motivated, and inspiring, with a lot of practical experience.”
Sales Excellence, BOBST, December 2023
“Thank you, Pascal! These two days spent with you have been fascinating, and you know how to share your expertise with humility, kindness, and a great deal of professionalism.”
Rise – Sales Training, Bank Vontobel AG, February 2025
“A high level of professionalism, with an external moderator and professional actors. The training was exceptionally well organized, including documentation (case studies, feedback, management) and timing.”
A. Burgo
Elco AG, Akqui Power, April 2019
“The training session had a very pleasant and relaxed atmosphere. I felt really comfortable—which I wouldn’t have expected before the two days of training. My expectations were clearly exceeded!”
IMPACT Leadership – Teamwork, Networked Thinking & Action, Ringele AG, October 2024
“As always, the material was presented in an authentic way with clear arguments. I’m a big fan of this training approach and of the instructor. The outdoor practical exercise was also very impressive. The training was very well-rounded and just right for me. I’d be happy to do it again. I especially like the just-right amount of information. Many thanks to the instructor.”
“Sales Excellence,” FL1, August 2021
“Over the past 18 months, I’ve had the opportunity to attend numerous online training sessions. This one was by far the best. Your technical capabilities in the virtual classroom are diverse and methodologically top-notch! I’m already looking forward to the next training sessions.”
Effective Complaint Management, Walter Mäder AG, November 2024
“Your training sessions are always great.”
K. G.
“Successful Customer Communication,” Luzerner Kantonalbank AG, May 2022
The course was very helpful, with lots of valuable insights based on examples and role-playing exercises. There was a very dynamic exchange between the participants and the instructor. Personally, I learned a great deal—for example, how to conduct difficult conversations, both over the phone and in person. I am very impressed with the course and the instructor.
G. Krauth
Führen, Freudenberg, February 2015
“A very experienced trainer. He is very good at explaining topics (in a vivid way with good examples).”
B. Horlacher
Executive Development, RECARO, March 2015
“It’s great that we didn’t just discuss fictional examples, but were able to incorporate our own everyday examples and problems. The training fully met my expectations.”
Effective Communication for Consultants, Aproda AG, November 2024
“A very varied structure, concrete examples and tips, and a practical focus. A very knowledgeable trainer. Very personable and genuine.”
Sales IMPACT
Siebe Dupf Kellerei AG, September 2025
“The sales training exceeded my expectations. In the future, I’ll prepare more thoroughly so I can use more effective sales pitches.”
D. Martin
Advising Entrepreneurs, Valora, April 2016
“The topic was presented in a focused, knowledgeable, and engaging way. The success guides are very clear and practical. The practical and theoretical aspects were covered precisely and to the point.”
Telefon Excellence, Solarmarkt GmbH, November 2024
“Easy to understand and practical—a simple method with great results.”
An Effective Trade Show Presentation, Mediconsult AG, August 2024
“Very practical. Good insights and useful ‘tools’ for further work. The trainer is a professional—confident and authentic. The participant materials were clear and straightforward. The training was excellent preparation for the trade show and better than expected, since it was tailored to our needs.”
M. Diez
Cold Calling, Vitra, November 2017
“I found the coach to be extremely inspiring and motivating. Thanks to so many tangible results, my expectations were exceeded!”
Sales Excellence, Berro AG, August 2025
“I had the opportunity to learn various new techniques for constructing arguments, which should enable me to be even more successful in the future.”
B. Ruch
Sales Power, SCHILD, 2016
“The topics were presented in a very clear and engaging way. For me, the trainer was the best I’ve had in a long time. He let us finish speaking, and his language was clear and easy to understand. The documentation and thebenefitIMPACT Toolbox® are perfect. I’m looking forward to putting this into practice and know that it will help us move forward. My expectations were exceeded. Thank you very much.”
S. Theodopoulos
AMAG, June 2015
“One of the best courses I’ve ever taken!!!! Thank you so much.”
Communication That Hits the Mark, Bauhaus, November 2023
“Actually, I wasn’t expecting much, but in the end it was very interesting, and I’m going to put this excellent advice into practice for my own satisfaction and that of my colleagues.”
Telemarketing, Canton of Zurich Department of Public Works, December 2023
“A lot of interesting insights that have, at the very least, changed my perspective on sales and communication.”
Telephone Excellence & Difficult Conversations, Marck Immobilien AG, March 2025
“The training was great ???????? I can take a lot away from it and put it into practice.”
Cold Calling, Vitra, October 2015
“It was presented in a lively way! The trainer is super likable, genuine, and down-to-earth.
My expectations were very high, since I’ve been working on the phone for over twelve years and it’s been going well so far. Starting tomorrow, it’ll work even better! My expectations were exceeded.”
M. Mitrovic
AMAG Corporate Account Manager, Leadership Certification, April 2019
“It helped me reflect on myself and better organize my daily work routine. I was also able to expand my knowledge in areas such as how to give feedback effectively during employee reviews. I wish Pascal Schwartz and the benefit IMPACT team all the best and continued success.”
M. Wagner
Cold Calling, smow, November 2021
The topic is extremely interesting, and the structure of the training was clearly explained at the beginning. Thanks to the many hands-on exercises, the whole experience was very practical. The trainer came across as very personable, motivating, and knowledgeable! The booklet is also great for staying on top of the topic in the future. The training exceeded my expectations!
Successful Customer Communication
, Luzerner Kantonalbank AG, May 2022
The instructor has a wealth of experience and shares it wonderfully. He is motivating and goal-oriented. I particularly appreciated the mix of theory and role-playing, the course materials, and the instructor’s practical insights.
Telefon Excellence, Raiffeisenbank Lucerne, March 2024
“I learned a lot and took a lot away from it. I feel more confident than before. The trainer did a great job. He was able to show us a lot. I didn’t pay much attention to the presentation. We used a flip chart a lot, which was great.”
Akqui Power & Fit in Sales
Enpuls AG, November 2019
“Cold calling with a cutting-edge system. Thanks to the valuable training on the systematic approach to the sales process, I was able to significantly increase my efficiency in scheduling appointments and securing commitments from partners. I can recommend working with benefitIMPACT to anyone who wants to take their sales to the next level—but not to our competitors… :-)”
Sales Boost, SWISS RECYCLE, February 2024
“Some new insights and ‘aha’ moments. I’m looking forward to Part 2 and putting this into practice.”
K. Baths
Delighting Customers, smow Stuttgart, October 2019
“The trainer has a relaxed and inspiring manner, comes across as genuine, and really drew me in as a participant. By consistently linking theory to practice, I can clearly see the value of the training. Great job!”
Presenting with IMPACT, Bühler AG, June 2023
“The facilitator is extremely knowledgeable. She comes across as very professional, is great at motivating the group, and knows how to engage with them. She’s very likable, empathetic, and a pleasure to be around. She’s definitely an asset.”
S. Spring
Project Management, Globus, April 2015
“The topic was challenging, but very interesting and informative. Despite the participants’ varying levels of prior knowledge and the complexity of the subject matter, the course was a great success. The success coaches are helpful and can be consulted again if needed. My expectations were fully met, and my questions were all answered.”
Sales Power, Knecht Reisen AG, October 2019
“Great trainer (and I’ve taken plenty of courses ‘like this’ before)! My expectations were fully met. The training really motivated me for my upcoming sales and consulting meetings. I got the ideas and inspiration I was hoping for. Thank you so much for the interesting and inspiring day!”
Customer Communications, Pflegehilfe Schweiz AG, July 2025
“An interesting training session. The head coach is fully committed and full of enthusiasm.”
Rise – Sales Training, Bank Vontobel AG, February 2025
“One of the best training sessions I’ve ever had. Very well organized and conducted, with very practical and useful tips. The actress made the role-play more realistic.
EVERYTHING WAS GREAT!”
Tighten the 5 bolts, Euromaster, February 2024
“Thank you for this amazing course. My expectations were exceeded within the first day.”
Successfully Navigating Change, Ringele AG, May 2024
“Great day, very practical. An interesting topic that isn’t something you come across every day. The trainer’s approach was appropriate, conducive to learning, and easy to understand.”
Telephone Excellence & Difficult Conversations, Swissquote Bank AG, September 2025
“The coach is really empathetic and energetic, which helps me stay focused.”
“Fit in Sales”
, SBB, February 2018
“I’m thrilled—all my questions were answered, and the training really helped me. I feel much more confident.”
P. Glatz
STEP Module II, RECARO, October 2016
“Very practical—you can apply what you’ve learned to your own company. You can really tell the trainer has a lot of expertise and years of experience. Very positive!”
Telefon Excellence, Mobilize Financial Services, June 2024
“Valuable insights for boosting my productivity. This was a big help to me. The trainer was professional, addressed my questions, and offered personalized advice on a specific situation.”
Sales Boost, SWISS RECYCLE, February 2024
“The training provided valuable insights and was fun. Thank you.”
T. Nguyen
Telefon Excellence, Mobilize Financial Services, May 2023
“The day was very informative. The training session was well-structured, with a good balance between theory and practice!”
D. Konetznick
Akqui Power, Belux AG, March 2015
“The training materials are clearly structured and easy to understand. The trainer, with his fresh and optimistic demeanor, motivated and inspired me.”
Protekta ”
” Excellence Survey, January 2024
“The training was very interesting, varied, and interactive, and it exceeded my expectations.”
Telefon Excellence, SPP Schlunegger Park & Partner Treuhand AG, February 2024
“The topic was covered very well and was very practical. The content and participant materials were informative. The instructor comes highly recommended.”
Coaching as a Manager
knecht reisen ag, April 2025
“I’ve learned a lot again, and I’m going to put it into practice. The course has been very helpful, especially right now.”
Sales Excellence, BOBST, November 2023
“So many new ideas for everyday life. Practical examples lead to concrete approaches. We’re already planning our next meetings differently.”
Telephone Excellence & Difficult Conversations, Swissquote Bank AG, January 2025
“Overall, I thought the coach was great—I really liked how she explained everything to us—and I also found the coaching sessions and the games very exciting.”
Telefon Excellence, Optimatik AG, February 2024
“A valuable day with many helpful insights and takeaways. The trainer was personable, experienced, and clear.”
Advising Entrepreneurs, Valora, April 2016
“A strong practical focus and an intensive exchange of experiences with the instructor and colleagues. The instructor has a high level of expertise in sales. The course content can be directly applied to everyday work.”
Self-Management for Greater IMPACT, Emmi Switzerland AG, November 2025
“Great training session with good discussion. Thanks!”
V. Nussbaumer
Project Management, Globus, April 2015
“Very well explained and livened up with group activities. The trainer’s presentation was both knowledgeable and engaging. He actively involved the participants. I can put a lot of these ideas into practice in my day-to-day work. The training was perfectly and professionally facilitated.”
Value-Based Selling, CorTec Composites S.A. (formerly 3A Composites Mobility AG), October 2024
“Good course—it gave me a bit more structure for my sales process, and I was able to identify some (not-so-obvious) shortcomings in my sales approach. Good training, with some valuable results.”
N. Mathis
Fit in Sales, Globus Reisen, April 2015
“I’ve attended quite a few sales training sessions throughout my career. This was by far the best. We learned sales pitches and techniques that are relevant to our work and very helpful, and we practiced specific behaviors. And the very best part: every participant is highly motivated to put it all into practice.”
M. Mock
Leadership Certification, AMAG, September 2021
“I’ve really enjoyed the leadership development program so far!”
Mike R.
Sales Excellence, BOBST, November 2023
“Two excellent days. I took away a lot for myself and the team. It was a great start with a new training partner. I look forward to seeing you again in the future.”
N. Colleagues
Telefon Excellence, Lucerne Cantonal Hospital, November 2020
“We were able to share our own real-world examples during the training, and they were addressed very well. We also received suggestions for improvements right away, which will be very helpful for us going forward. The training exceeded my expectations! I’m taking a lot away from it, especially small details that I hadn’t really noticed in my day-to-day work.”
“A compelling, experienced speaker with a wealth of experience.”
Sales Excellence – Next Level, BOBST, October 2024
“Excellent training with a clear focus and helpful suggestions for best practices. Useful personas and discussion topics. Excellent trainer. The documentation was good and straightforward.”
Telefon Excellence, SPP Schlunegger Park & Partner Treuhand AG, February 2024
“The topic was presented in an engaging way. The trainer addressed every point. I’m looking forward to putting what I learned into practice. My expectations were met.”
Telemarketing, Macam AG, November 2019
“For me personally, today was extremely important and educational. I was never bored during training. I feel much more confident!”
Successful Claims Management, Aargau Building Insurance, October 2025
“It’s been a long time since I’ve attended such an entertaining and interesting training session.”
Successfully Navigating Change, Ringele AG, May 2024
“It was an interesting, exciting, enlightening, and—for me personally—very instructive day. The ‘game’ after the lunch break and the insights it provided will stay with me forever. In my view, Urs remains the ideal trainer for Ringele’s executives. There was a very good connection between theory and practice.”
Sales Excellence, BOBST, November 2023
“Many thanks for the inspiring week we spent together and the interactive training.”
M. Schaffhauser
Consultant Training, Rothschild & Co AG, January 2022
Thank you, Pascal, and congratulations again on the excellent training. I can recommend your training to any employee who works with customers!
Y. Dirac
“Leading in the Digital Age,” Wincasa, October 2021
I wanted to thank you for the training. The presentation was very clear and professional.
S. G.
Successful Performance Reviews, Ringele AG, May 2023
“I can look back on a highly interesting and extremely practical training program. I’ve already been able to reap some specific benefits from it: in particular, my performance reviews went very well. Thank you very much for the training and for your expert instruction! Thank you for letting me be a part of it.”
Value-Based Selling, CorTec Composites S.A. (formerly 3A Composites Mobility AG), October 2024
“The training content was clearly presented and effectively facilitated by the trainer. I would recommend it. The role-playing exercises are helpful for putting theory into practice and sharing experiences with colleagues.”
Telephone Excellence & Difficult Conversations
Swissquote Bank AG, January 2025
“Very well-prepared with plenty of interaction.”
Sales Power, Knecht Reisen AG, April 2024
“The trainer guided us into the world of successful sales in a very engaging, entertaining, and skillful way. What we learned can be easily put into practice. The training was very hands-on.”
Effective Communication for Consultants, Aproda AG, November 2024
“The workshop was very helpful for applying what we learned in everyday life. The key tools were explained and provided. The trainer came across as very experienced and knowledgeable.”
Sales Manager
Sales Manager Training, February 2018
“The coach listened to our needs and acted on them right away. That really motivated me. Keep it up!”
Lukas C.
Effective Communication on the Phone, Permapack, November 2023
“I can and will recommend the trainer (URS). Great day.”
Correspondence with IMPACT, Lactalis Suisse SA, October 2025
“A very interesting course that exceeded my expectations. The only thing that could be improved is that, with so much interesting information, two days aren’t enough; we could have used at least three.”
Communication That Resonates, Bauhaus, November 2023
“The training was absolutely great—I’m pleasantly surprised.”
A. Wenger
Keynote Presentation “Achieving Goals Through Effectiveness and Efficiency,” Wenger Value Partner, November 2015
“It was a very valuable, practical, and action-oriented keynote presentation that shed light on some new aspects of a topic that is actually quite familiar.”
Sales Leadership – Successful Sales on the Phone, ANTA SWISS AG (Abfallhai), December 2024
“Excellent script with plenty of telephone sales pitches for the ‘Waste Shark’ to schedule appointments. A training course I highly recommend, led by an understanding trainer who handles every situation with quick wit. We had a lively exchange of experiences with him, and his presentation was engaging. We worked through the material together using notes and visual aids, and repetition made it easier to learn. Practice and planning are the be-all and end-all. Putting it into practice in telephone sales using professional phrasing while staying true to my personality. Great—thank you very much for the valuable feedback :-)”
Sales Power, Knecht Reisen AG, May 2024
“The day was very varied and exciting. It was a good mix of theory and practice; personally, I learned a lot of new things and also had the chance to revisit some old, forgotten concepts.”
Tighten the 5 bolts, Euromaster, January 2024
“The topic was interesting for our profession. The instructor is excellent at teaching and has a thorough understanding of the subject.”
Communication That Resonates, Bauhaus, November 2023
“The coach explained everything clearly and contributed some good ideas.”
L. Vetsch
Sales Planning, Sales Manager Certification, AMAG, June 2022
“I’d like to thank you for the great courses that prepared me for the certification. Every day of training with you was really interesting—whether virtual or in person. The topics covered in the courses are very practical and have also helped me in my day-to-day work, which, in my opinion, is even more important than passing the certification. Thank you so much!”
G. Alhammi
Sales Leadership, SUN STORE, March 2015
“You could tell that the coach has a lot of experience. He certainly conveyed that very well.”
“Outboundfitness,” FL1, September 2021
The training was a lot of fun. We were able to casually try out different techniques at first before picking up the phone. The trainer provided excellent feedback and shared many practical examples. I can now put a lot of this into practice and am even more excited to delight our customers.
L. Melchionna
Leadership Certification, AMAG, October 2018
“Great training! These two days really add value. The theoretical concepts were illustrated with good real-world examples. The role-playing exercises and fresh insights from outside the organization really add value.”
R. Grimm
Executive Development, RECARO, March 2015
“The trainer is very confident and assured. I really appreciate his in-depth knowledge of the company! The ‘Success Guides’ are excellent practical resources!”
Telefon Excellence, Raiffeisenbank Lucerne, March 2024
“The training was very helpful, and it was an enjoyable day. It gave me a boost and helped me grow. The trainer was very upbeat and did a great job guiding us through the day. My expectations were met, and it helped me in my everyday life.”
Telefon Excellence, Zurich Canton Commercial Registry Office, November 2024
“The structure was excellent (there was a clear thread running through it at all times), and I especially liked how the team worked together to develop solutions (rather than having the discussion flow dictated without any discussion). The trainer addressed each group member individually—thank you very much!”
“Outboundfitness,” FL1, September 2021
There’s only one thing to say here: “Top-notch and professional in every way.”
Sales Excellence – Next Level, BOBST, November 2024
“A very good learning experience on DISC and role-playing. Each training session helps you improve and discover new techniques. The ‘next level’ training makes you realize that there is always more to learn and reminds you to put what you’ve learned into practice.”
Tighten the 5 bolts, Euromaster, January 2024
“The session was constructive, enjoyable, and tailored to our line of work. The instructor was great. Thank you. Well done!”
“Communication Excellence,” enovetic ag, November 2021
Thank you so much again for the exciting day we had yesterday in Lausanne!
E. Serries
Cold Calling, projekt//partner, November 2021
The training was excellent in terms of structure! It’s very useful and helpful to reflect on the phone calls again and again. Thank you very much!
F. Riegger
Belux AG, May 2015
“I was skeptical about these two days—especially spending a whole day on the phone. With 25 years of experience, I’ve heard just about everything. But I was pleasantly surprised. I benefited greatly (my expectation of learning 20 to 25 percent new things was met), and I’m very motivated to tackle this and put it into practice. Thank you.”
Telefon Excellence, Schulthess Maschinen AG, August 2024
“It was a great presentation. The trainer took us seriously and addressed our questions. Everything was very good and easy to understand. I’m sure I’ll be able to apply a few of the good examples. The training reminded me of a few things I can do better.”
Fit in Sales, team93, June 2019
“The seminar was very inspiring! The tips provide enough flexibility to allow for individual adaptation.”
F. Dober
Advising Entrepreneurs, Valora, June 2016
“I’ve never had such a great and motivating coach before—one who made me pay such close attention and want to understand everything. AWESOME.”
Akqui Power, Markant, March 2024
“I really benefited from these two days. I learned a lot of new things and can now put them into practice. What I liked best was the way we discussed things among ourselves, but were also interrupted at just the right moment to focus on what was essential.”
P. Dolp
Cold Calling, Vitra, October 2015
“You can put what you’ve learned into practice right away. The trainer is great! The materials are easy to understand and follow. The approach is clear, and you can apply what you’ve learned to everyday life.”
Sales Excellence, BOBST, November 2023
“A truly excellent training session from which you can take away quite a bit—or even a lot. Exemplary! Very professional and truly enjoyable! I’d be happy to attend again.”
IMPACT Leadership – Teamwork, Networked Thinking & Action, Ringele AG, October 2024
“It was an interesting, exciting, enlightening, and—for me personally—very instructive day. The ‘game’ after the lunch break and the insights it provided will stay with me forever. In my view, Urs remains the ideal trainer for Ringele’s executives. There was a very good connection between theory and practice.”
T. Rüdisüli
“Telephone Training,” SVIT AG, February 2022
The structure was logical, easy to follow, and had a clear thread running through it. The trainer’s open and friendly manner made it easy to participate. In addition, the role-playing exercises allowed us to receive one-on-one feedback from the others.
Communication Training: “Delivering Bad News,” FEAG AG, March 2022
“That was by far the best workshop I’ve ever attended. The instructor managed to engage all of us and keep the workshop interesting. The organization was also perfect—I can’t think of anything that could have been done better.”
“Outboundfitness,” FL1, September 2021
I picked up a lot of valuable tips on how to prepare and choose my words. A great trainer with a wealth of knowledge to share with us. Very personable and informative.
Telefon Excellence, Kreativ Media GmbH, February 2024
“The training was comprehensive and practical.”
An Effective Trade Show Presentation, Mediconsult AG, August 2024
“A fantastic, very practical training session with lots of tips that I’d love to put into practice in the future. Thank you!! The trainer is a pro! Thanks for the handout as a reference. We were exceptionally well prepared for the three-day conference where we had our own booth. It exceeded my expectations.”
G. Valentino
Telefon Excellence, Lucerne Cantonal Hospital, November 2020
“The trainer made the entire training day very engaging. We were able to actively participate, work through practical, real-world exercises, and thus benefit greatly. I’ll put these tips to good use and be able to apply them very effectively in my work. My expectations were far exceeded—I’m pleasantly surprised! Thank you very much!”
Mengia M.
Effective Communication in Challenging Situations, Engadiner Kraftwerke AG, November 2023
“It was very constructive, interesting, and (honestly) educational!”
“Outboundfitness,” FL1, September 2021
Excellent! Tailored specifically to our needs with practical, real-world insights. The trainer was very motivating and addressed our individual needs.
Telefon Excellence, Optimatik AG, February 2024
“I learned a great deal. Key takeaways: Listen attentively to the customer and take the lead in the conversation. Great insights, and his many years of experience really shone through. Very structured. I’ll definitely be able to put what I learned into practice.”
Meetings with IMPACT and BIDECO AG, October 2025
“The inclusion of the desired focus topics and the practical examples were excellent.”
S. Häne
Communication for Project Managers, Aepli Steel Construction, April 2015
“Excellent examples and a strong practical focus. The trainer speaks our language. Expectations were fully met.”
M. Marinkovic
Effective Communication for Project Managers, Aepli Steel Construction, April 2015
“The material was explained very well. Great instructor! I learned more than I expected.”
O. Mittas
Customer Acquisition, Vitra, July 2021
“Very professional. Even as a ‘veteran,’ I was able to take away valuable tips and practical ideas.”
Sales Power, SCHILD, November 2016
“A really great trainer. I would take one of his courses again in a heartbeat.”
IMPACT Leadership – Leadership and Its Impact, Ringele AG, February 2025
“An exciting, timely topic—thank you. As always, the trainer was highly professional, and the content was relevant to real-world practice.”
Sales Boost, SWISS RECYCLE, February 2024
“The participants’ needs and questions were addressed, and the training was tailored to the company. I found the role-playing exercises and discussions to be valuable. They highlighted gaps in our knowledge regarding services and, in some cases, provided concrete steps to take.”
Self-Management for Greater IMPACT, Emmi Switzerland AG, November 2025
“The session was great—thank you so much!”
Telefon Excellence, Schulthess Maschinen AG, August 2024
“I really enjoyed the training session. The trainer shared a lot of great tips and tricks. It was a good presentation.”
Presenting with IMPACT, Bühler AG, May 2023
“The course was very well designed and, thanks to the instructor, felt very authentic. The practical portion, where we were able to directly apply what we learned in the theory sessions, was very helpful. The assignments required us to step out of our comfort zones, which was also the goal of the course.”
Telefon Excellence, Optimatik AG, February 2024
“While I was preparing, I thought it would just be stuff I already knew. But luckily, it turned out differently… 🙂 The instructor did a great job—he chose his words well and repeated them over and over so that the information would stick.”
Telemarketing, Canton of Zurich Department of Public Works, December 2023
“Efficient and interactive training. The trainer was excellent—very experienced, motivated and motivating, organized, empathetic, etc. Well done, thank you!”
Value-Based Selling, CorTec Composites S.A. (formerly 3A Composites Mobility AG), October 2024
“The training was well-prepared and structured, with clear content tailored to real-world applications. It can be easily implemented and is highly recommended. Everything was great.”
B. Matias
Successful Consultations, Bank Julius Bär & Co. AG, May 2020
“Our bank made an excellent choice in selecting benefitIMPACT.”
Akqui Power, Markant, March 2024
“A very good and engaging seminar with a well-organized structure—clear and easy to follow. The group had a great atmosphere and lively discussions. The trainer managed the group very well and responded effectively to input.”
Sales Planning, Sales Manager Certification, AMAG, March 2022
“Everything was very practical, and it’s been one of the best training sessions so far.”
An Effective Trade Show Presence, HotelCard AG, September 2025
“It was fun—great insights, positive energy, and outstanding skills that will hopefully rub off on our team as well.”
Telemarketing, Canton of Zurich Department of Public Works, December 2023
“In my opinion, the factors for success were clearly and effectively highlighted.”
R. Fuss
“Digital Detox,” BLS, July 2021
“Thank you so much for the thought-provoking, motivating, and inspiring insights on the topic of ‘digital detox.’ It was one of the best webinars!”
Akqui Power, Rüegg Cheminée Schweiz AG, August 2024
“My expectations were met. My team was motivated and learned the value of good preparation. In addition, it’s now easier for us to handle objections and schedule appointments over the phone.”
“Outboundfitness,” FL1, September 2021
I had my reservations, but I was proven wrong! The topic was presented to us in a very authentic and practical way. We were able to apply the tips right away and had great results! Even though I used to be “not a fan of outbound sales,” I now enjoy it and know that I’m doing a good job and giving customers great advice. I’m looking forward to the next refresher course!
Sales Excellence – Next Level, BOBST, October 2024
“A very good trainer who focused on the points we discussed and was truly empathetic toward us. I appreciate that. Everything was perfect.”
Akqui Power, Rüegg Cheminée Schweiz AG, August 2024
“It was just really well presented and received. Great coach! Thanks!”
Akqui Power
Rüegg Cheminée Schweiz AG, August 2024
“Great, I’m really impressed. You have to let it all sink in and then put it into practice. Great trainer. The participant materials were simple and well-organized. I was pleasantly surprised.”
C. Wipf
Coaching, Enpuls AG, March 2022
“Thank you for your dedication and valuable support. I look forward to putting what I’ve learned into practice and continuing to grow.”
R. Dürrenberger
Professional Phone Etiquette, PAX Insurance, October 2016
“My expectations were far exceeded!”
Daniel B.
Successful Consultations, Bank Julius Bär & Co. AG, May 2020
“Thank you for organizing this very interesting webinar and for the presentation materials. I really enjoyed it and will highly recommend it to my colleagues.”
L. Aranda
Facilitation Training, Aqua Spa, April 2016
“I like the toolbox. It has a simple design, the content is easy to understand, and it’s very useful for our own workshops.”
Telefon Excellence, Schulthess Maschinen AG, August 2024
“I found the training very helpful. I also liked that we were able to work on things in groups and exchange ideas that way. I also picked up some tips and am trying to put them into practice in my daily life. I thought our trainer was very responsive to questions and answers. We were able to have discussions while still learning. He was very open to questions and happy to help. You take away a lot and know how and when to apply it in everyday life. The training was helpful and engaging.”
M. W.
Personalized Business Coaching, May 2020
“Thank you very much for your support. The sessions were very valuable to me.”
S. S.
Client Referral, Bank Julius Bär & Co. AG, May 2023
“My colleagues and I wanted to thank you for our coaching session today. It was amazing and insightful. We all left the meeting with several takeaways that we can’t wait to put into practice.”
Communication That Hits the Mark, Bauhaus, November 2023
“The class was interactive with the instructor, and he was able to provide us with a great deal of helpful information for our daily lives.”
Akqui Power
Elco AG, April 2019
“The two days were very exciting, informative, and fun. We were able to see the benefits of the training right away—54 appointments is a great success!”
Tighten the 5 bolts, Euromaster, February 2024
“The training was very insightful and extremely practical. The trainer was great—he had the team hooked from the very first second. Everything was great.”
R. Gonzalo
Conversion Excellence, Rothschild Bank AG, November 2017
“Thank you very much for the training; it was very interesting.”
Telefon Excellence, Zurich Canton Commercial Registry Office, October 2024
“Lots of good ideas, tips, and approaches for further development. The instructor was knowledgeable and friendly. I’m very satisfied.”
M. Jurisic
“Communication Excellence,” Siemens, July 2021
“Thank you for supporting our team today; the training was very valuable to us.”
Telefon Excellence, Zurich Canton Commercial Registry Office, October 2024
“The day was well-structured according to the four steps of the conversation process. The time allocated to each topic was sensible and appropriate. There was a good balance between theory and practical exercises.”
N. Flury
Sales Power, SCHILD, September 2016
“We were always very active during these two days. The discussions were very engaging and sparked new ideas and a desire to put them into practice right away. I really loved the way the entire training was structured and how everyone was included! I’m looking forward to working on this with my team and achieving success. I’m thrilled and very motivated.”
Sales Leadership – Next Level, BOBST, November 2024
“I thoroughly enjoyed the content, and it was presented very well. He is clearly a very experienced trainer, and I really enjoyed not only his content but also his company.”
Executive Development, RECARO, April 2015
“The topics are very important for leadership, and the training used practical approaches to show how to apply them in day-to-day business. The trainer does a great job of providing concrete food for thought!! Very motivating. I’ve already been able to successfully apply what I learned in the first module. I’m looking forward to Module 3.”
Sales Excellence, BOBST, November 2023
“Important insights even for experienced senior sales professionals.”
Désirée N.
Effective Communication on the Phone, Permapack, November 2023
“The hands-on part and the feedback from my teammates were great.”
Y. Ruf
Proactive Customer Engagement & Up-Selling, Shoppi Tivoli, June 2017
“I’ve attended several training sessions before, but today was a truly exciting, informative, and very interesting day. The trainer presented the topic very well and in a compelling way, drawing on his words and experiences. The training definitely exceeded my expectations.”
Telefon Excellence, Mobilize Financial Services, June 2024
“The training was great for me, and I’m taking the helpful advice and tips with me. Everything was great. Thanks!”
Telefon Excellence, Central Swiss Power Plants AG, September 2024
“Varied, applicable to other situations, and practical. The trainer led the session brilliantly and was able to engage everyone. Top-notch.”
A. Nigg
Fit in Sales, SBB, February 2018
“The topics were very interesting, and the training was very well-structured and varied. The use of examples and ample time for practice definitely made the training relevant to real-world situations. I found the training to be extremely beneficial, and I can apply much of what I learned to my future conversations.”
Effective Communication for Consultants, Aproda AG, December 2024
“I found the training to be very practical, with good real-world examples. The trainer addressed questions very well and understood them. In conversations and interactions with customers, I actively try to elicit a ‘YES’ time and again and ask questions in such a way that the customer can answer ‘YES.’ Thank you.”
N. Weiss
Führen, Freudenberg, February 2015
“Great trainer. Makes every participant feel important and like they’re an integral part of the training. Addresses participants by name. The mix of flip charts, cards, and PowerPoint was excellent. What we learned can be put into practice right away. Our expectations were fully met.”
Führen, Freudenberg, February 2015
“Practical examples were presented and discussed. Implementation can begin immediately.”
Leadership Development, g&m elektronik ag, November 2025
“I had already taken a leadership course from ***, but this training went into even greater depth in illustrating the roles of coach and manager through real-world examples—which helped me a lot!”
A. Tittel
Sales Training, Europ Assistance Switzerland, May 2022
“Thank you for today and your incredible insights. It’s so much fun to put what I’ve learned into practice. I’m already looking forward to our next conversation.”
Sales Leadership, SUN STORE, March 2015
“The topic covered can be put into practice very effectively. The atmosphere was very pleasant. The ‘Success Guides’ are great handouts to take home.”
Akqui Power, Vitra, April 2025
“A very enjoyable, relaxed training session. Lots of hands-on practice to immediately reinforce and apply the theory.”
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