About benefitIMPACT
Your success
is our mission
Since 2014, benefitIMPACT has been on a mission to effectively support companies in their development. The benefitIMPACT team, consisting of experienced trainers and coaches, brings together practical leadership and sales expertise from a variety of industries. This enables us to understand your challenges and support you as equals.

Success is no accident—it is the result of knowledge, skill, determination, and, above all, action!
Pascal Yves Schwartz –
Owner and CEO of benefitIMPACT AG
Company History – From Idea to IMPACT
benefitIMPACT was founded in 2014. We started out as a team of experienced executives with a desire to share our expertise and support companies. From the very beginning, our mission has been not only to impart knowledge, but also to make a real impact through professional development work.
That’s why we make IMPACT a priority —in our company name and in everything we do.
benefitIMPACT is growing steadily
In recent years, benefitIMPACT has grown steadily: more team members, more industries, and more clients. Today, benefitIMPACT stands for a reliable partnership for sustainable development.
The team of consultants and trainers—with expertise as CEOs, business development managers, sales managers, and training managers— brings a pool of business actors a wealth of life, professional, and leadership experience. Through our expertise and many years of experience , we help startups, SMEs, and large corporations in Switzerland and around the world achieve even greater success.

benefitIMPACT invests in modern training technology
benefitIMPACT has also made significant investments in technology—in modern learning platforms, digital tools such as the IMPACT app, and our own video studio, where we produce educational videos and conduct interactive online training sessions.
Over 4,000 participants from more than 50 countries have already benefited from benefitIMPACT’s expertise, streamed from the virtual classroom. The combination of scientific principles, proven methods, and modern technology forms the foundation of the company.

benefitIMPACT Celebrates Its Successes
The benefitIMPACT team has been recognized multiple times
as the “Best Business Communication Company”
and, since 2021, annually as one of Switzerland’s best training companies
.
We are particularly pleased by the recognition and loyalty
of numerous clients from Switzerland and around the world,
as reflected in the many enthusiastic testimonials from our
over 35,000 participants and clients from
more than 750 projects.
We look forward to many more projects with our current and future clients—and to even more IMPACT that inspires.
Pascal Yves Schwartz – Owner & Managing Director
As owner and managing director, Pascal Yves Schwartz has been responsible for the development of benefitIMPACT AG since January 2014.
As a project lead, consultant, trainer, and coach, he helps organizations realize their full potential. Pascal combines in-depth business expertise with a deep passion for human resources, organizational, and corporate development.
Key Areas & Expertise
- Business Development and Corporate Management
- Development and Implementation of Strategies to Boost Sales and Empower Sales Teams
- Leadership and Communication Training
Pascal holds a degree in business administration and is a human resources developer and organizational consultant and developer, as well as a certified Answer‑Intelligence™, LP3 Leadership, and INSIGHTS MDI® trainer, and
has successfully managed over 600 projects across a wide range of industries.
Career Highlights (Selected)
- Owner and CEO of benefitIMPACT AG
- Founder and CEO of a training company
- Head of Sales at Mobatime Swiss AG (Siemens)
- Sales Manager & Lobbyist, Automotive Aftermarket & Telematics
- Organizer and IT Project Manager in the Retail Industry
- Head of Customer Service & Field Sales in the Insurance and Financial Services Industry
In his personal life, Pascal lets his creativity run wild in the kitchen, and
is particularly enthusiastic about “haute cuisine française.”
What Our Customers Say About Us
From startups to large corporations, benefitIMPACT has successfully supported and developed well over 250 national and international companies with effective training programs—in five languages:
“benefit IMPACT played a key role in supporting the rollout of the new advisory process at Vontobel Wealth Management. The interactive training with actors enabled our client advisors to practice all aspects of their client meetings in realistic advisory scenarios. The thorough preparation for the training sessions, as well as the valuable feedback from the benefit IMPACT trainers, were highly appreciated by our participants and could be applied immediately. The extensive experience of the trainers and actors involved enabled all participants to reflect on and improve their advisory approach.”
Christian Gmünder
COO
“Over the past three years, benefit IMPACT has trained our sales, workshop, and parts service managers as they worked toward obtaining their leadership certification. The collaboration across the various training modules can be described as very successful, both from the Academy’s perspective and based on participant feedback. I would like to highlight the highly practical methodology and the high level of professionalism.”
Roman Knöpfel
Head of the Academy
“Thank you for your consistently constructive and very pleasant collaboration. I look forward to the next milestones.”
Pia Theiler
Training Specialist
“In August, we trained our newly formed sales team using benefit IMPACT. The goal was to encourage proactive outreach and develop positive, persuasive sales pitches. In addition to maintaining high quality standards, it was important to us to effectively showcase our unique services. The training was very effective; it instilled a positive spirit in the team and brought the members closer together.”
Alesix Yañez
Deputy Managing Director
“benefit IMPACT has been supporting us for several years in the development of our client advisors. The most recent project was ‘The Schroders Experience,’ which aimed to provide our clients with a holistic and honest advisory experience—from the moment they walk in the door through to performance. At the heart of the program were highly interactive, personalized training sessions with our client advisors. The training is methodologically based on the SAQ challenges and thus provides our client advisors with the best possible foundation for successful certification, which several of them already completed on schedule last year.”
Dr. Ariel Sergio Goekmen
Executive Board
“To help our young and newly formed team hit the ground running and use the grand opening as a kick-off, we addressed and explored various topics and questions related to teamwork during a team-building session. Together, we developed strategies for our future collaboration. The deliberate decision to hold an “out-in-the-open” event gave us the opportunity to try “team cooking under challenging conditions,” from which we were able to gain further exciting insights. Many thanks to benefit IMPACT for the exciting concept, the excellent planning, and the professional yet playful execution.”
Valentin Schmid
Sales Manager
“Working with Pascal Schwartz and benefit IMPACT is a pleasure and very professional.
From the planning stage through to the delivery of the training sessions, our wishes and needs were taken into account and implemented in a practical way. In both training programs—
and
“Fit in Sales Leadership”—the desired behaviors are not only discussed but also intensively practiced. The positive experiences gained from these training sessions support and motivate participants to apply what they’ve learned in their interactions with customers. The feedback has been consistently positive.”
Ingrid Holenweger
Head of Human Resources Development
“benefitIMPACT has helped our sales managers and general agents develop their sales leadership skills in a refreshing and highly practical way. We were particularly impressed by benefitIMPACT’s flexibility in integrating the training with our own leadership model (LP3). The participants’ enthusiasm and the program’s practical relevance are reflected in an impressive feedback score of 9.4 out of 10.”
David Fiorucci, Head of L&D at
“Between August and October, benefit IMPACT trained our store managers and assistant store managers to become sales ambassadors. Equipped with a benefit IMPACT Toolbox®, the store managers are thoroughly trained and well-equipped to coach their sales teams on the desired sales behavior as needed. The design and content are entirely practical and tailored down to the exact wording on the signs. It’s clear that benefit IMPACT understands the retail industry. The collaboration has been very pleasant for us as a project team, and this is reflected in the feedback from the stores. As a nice bonus, the program is already showing its first results.”
René Popp
VL & PL Sales Training
“In March, we provided our field sales team with targeted sales development training. The goal was to reach a new market segment. After the first day of training, the seven field sales representatives had already scheduled 94 meetings with NEW customers. On the second day, these meetings were systematically prepared, and the sales pitches were practiced on an individual basis. Despite having a diverse, culturally mixed team with extensive sales experience, the feedback has been unanimously excellent. The results speak for themselves, and the sales team is highly motivated to keep this up. I knew it would go well, but I was pleasantly surprised once again.”
Ralf Schmitz, CEO of
“Thank you very much for your valuable support in preparing for our trade show appearances. The structured approach—from defining our trade show goals to their effective implementation, including guidelines for behavior at the booth—has significantly improved both the quality and quantity of our contacts compared to previous years. Thank you very much for your expert support.”
Marcel Schneider,
, Managing Director
“Through our collaboration with benefit IMPACT, we saw a significant increase in sales conversions and the professional execution of sales conversations. We attribute this to the change in our store associates’ sales behavior, which was achieved through methods tailored to specific target groups and focused on the customer. In the training program, both sales consultants and store managers were held equally accountable.”
Däni Anderhub
, Director of Tourism & Services
“All of my goals were achieved. Thank you very much for your professional support and for facilitating our two-day strategy workshop, which included effective measures for achieving our goals.”
Modestino Capolupo
, Managing Director
“benefit IMPACT has been successfully supporting us
for several years
in the training and continuing education
of our executives. Thanks to the
practical focus and intensity with which the trainers work, the employees they support demonstrate very positive behavioral changes in a very short time. In every project, the defined goals were fully achieved.”
Patrick Stäuble
Chair of the Executive Board
“Thank you very much for your valuable support and the engaging training sessions. The entire team greatly appreciated the training and was impressed by your expertise and your ability to quickly get up to speed on our tasks. Thanks to the training, we’ve been able to make the most of our opportunities to connect with clients, efficiently schedule appointments with them, and have already achieved great success.”
Veronica Keller
Head of Sales Promotion
“Even after completing the three modules, we’re not considering the topic closed. We view the workshops as a catalyst for continuing to develop our customer focus in the future. The ‘Success Guide,’ which every employee received during the workshops, helps with this. It provides a quick and practical overview of what customer focus means for Freudenberg Real Estate.”
Ulrich Kerber, Managing Director of
“The leadership workshop was very valuable to us and raised my executive team’s awareness of important aspects of leadership.”
Hansjörg Süess, CEO of
“What convinced me was the clear definition of the project scope and the thorough analysis of our needs. This resulted in a customized program tailored to our specific needs, which is reflected in measurable changes in sales behavior. My sales teams are highly motivated to put the training content into practice.”
Bendicht Rindlisbacher
Member of the Executive Board
“Excellent results require excellent people. People like you, Pascal, who take customer needs seriously, understand them, and then do everything in their power to meet them. People like you, who throw themselves into their work with passion, never lose sight of what matters most, and continually scrutinize the approach—refining and adapting it as needed. All with the question in mind: What’s the point? What’s the benefit? This has resulted in an excellently structured sales program with a lasting impact. One that will continue to be a credit to Globus for a long time to come.”
Brigitte Baumberger,
, PL “CS Excellence”
“Thanks to the support of
benefit IMPACT, we were able to
, as a first step, provide
some of our sales staff
with valuable
training and sales materials
on up-selling and cross-selling in a short period of time. The materials were extremely well received by both the employees and their managers. The training sessions with Pascal Schwartz provided the employees with new and refreshing insights regarding consulting and sales.
As a next step, we would like to share these valuable insights with additional employees and will once again collaborate with benefit IMPACT.»
Michael Steiner
Head of Marketing
“As part of our efforts to further improve the quality of consulting and services at our Business Travel Centers throughout Switzerland, a business partner recommended benefit IMPACT to us. Even the first meeting was very interesting and insightful. Through targeted questions, our eyes were opened to new approaches, and benefitIMPACT’s expertise was clearly evident. The feedback and insights from employees and executives have been consistently positive. Thank you very much for the professional and very pleasant collaboration.”
Roland Birchmeier
Member of the Executive Board
“The collaboration on leadership and sales training at Valora was excellent. They knew how to support me in the area of customer focus and provided the right trainers—people who know how to motivate my employees and prepare them for their roles.”
Patrick Stäuble,
, Sales Manager
“For several years now, benefit IMPACT has been advising and training us on topics related to sales and leadership. In addition to their expertise and professionalism, I particularly value their in-depth industry knowledge. This results in highly practical solutions. I look forward to continuing this partnership in the future.”
Stefano Di Pasqua
Human Resources Manager
“knecht reisen AG has decided to train ‘ambassadors’ who regularly conduct training sessions with all sales employees to further enhance our consulting expertise when working with our customers. benefitIMPACT actively supported and guided us through the planning and training phases. We were particularly impressed by the practical and realistic approach of the benefitIMPACT trainers. The training sessions are highly engaging and provide significant added value for the participants. We would be very happy to collaborate with benefitIMPACT again on other topics.”
Rolf Gerber
Member of the Executive Board
“Team-building workshops are the pinnacle of a training company’s expertise—provided they aren’t just ‘fun events.’ benefit IMPACT very professionally identified the goals and needs in advance and actively guided the process through to the end of the workshop. Without coming across as pushy, the workshop helped establish commitments and identify areas for improvement. Personally, I associate benefit IMPACT with a high level of professionalism and a focus on results.”
Thomas Belohlavek,
, Managing Director
“The collaboration surrounding this year’s entrepreneurs’ conference was, once again, highly professional and competent—from the planning phase all the way through to the closing panel discussion. The workshops on business development were well-structured and clearly organized. Participants were able to develop and take away valuable strategies for implementing their own marketing and sales initiatives.”
Urs Meier,
, Managing Director
“The feedback and results from the telephone training for our in-house staff,
, as well as our sales team,
, have been very positive. The content has been very well received.
We made the right choice in partnering with benefit IMPACT.”
Norbert Blum, Technical Marketing Manager,
“After the training session, the ambassadors returned to their companies with palpable motivation and well-equipped to train their sales teams. The feedback has been unanimously positive.”
Christian Klein, CEO of
“With the goal of continuously improving our customer service and serving our customers even more professionally, we provided our 80 call center employees with training on ‘customer focus.’ We chose benefit IMPACT to carry out this initiative.
Following an analysis phase, our employees received training and professional development through highly practical sessions. To ensure long-term sustainability, team leaders and selected employees were trained as “business coaches” in a 3-day program. The feedback has been very positive, and working with benefit IMPACT has been a professional and pleasant experience.”
Catalin Patamian
, Service Center Manager
“Thank you very much for the excellent training session. The feedback has been consistently positive. We are eager to build on the results we’ve achieved and the positive atmosphere, and we are confident that we will be successful in our acquisition efforts.”
Dragisa Jovic
, Head of Customer Service
“Over the past
months, we have worked with
benefit IMPACT to challenge our
sales process and
receive advice and training on various topics
.
benefit IMPACT has been very
flexible and competent in addressing our needs. Thank you very much for your valuable support.”
Michael Jastrob
, Managing Director
“Even that one day of training had a clear, positive impact on the team. Here’s what the ‘veterans’ said after yesterday’s sales shift: ‘Did we have different customers today? No, we were different salespeople… and much better, bolder, and more confident than before!” That’s great feedback, and I’m very pleased. Hiring you was a very worthwhile investment for me.”
Jörg Oetinger
, Managing Director
“Once again: A big thank you to
for the great training session!
The learning objectives were
achieved 100%, and the
participants are happy!”
Marcel Zumkemi
, Director of the Training Academy
“benefit IMPACT is our partner for communication and sales training. The trainers know how to address customer needs and, drawing on their practical experience, incorporate them into the training sessions in an engaging way. The training sessions are motivating, results-oriented, and relevant to real-world situations. I will continue to rely on this partnership and expertise in the future.”
Ralf Schmit, CEO of
“I would like to express my sincere thanks for the valuable and smooth collaboration! It was a pleasure
to exchange ideas with you and work together to put a training program in place.”
Dominic Schori,
, Head of Generali Academy
“As a growing company, we face new challenges time and again
as part of our ambitious growth.
benefit IMPACT serves as a consultant and sounding board for our executive team on issues related to strategy, corporate and personnel management, and all matters concerning marketing and sales. The joint workshops are extremely valuable and inspiring for our development. “It’s great—how this shift in perspective helps us move forward and achieve our goals.”
Lukas Frischknecht
Owner & Member of the Executive Board
“To systematize and develop our sales team, we reached out to benefit IMPACT—based on a recommendation—to request a sales training program. benefit IMPACT impressed us right from our first conversation with their solution-oriented approach and their ability to quickly adapt to our situation and needs. In addition, benefit IMPACT assured us of surprisingly strong results from the program—and they truly delivered on that promise. I am thoroughly impressed with our collaboration with benefit IMPACT in terms of content, methodology, and their approach—and I am happy to recommend them to others.”
Andreas Lutz, CEO of
“benefitIMPACT advises and trains us on all aspects of sales, consulting, and customer focus. In addition to the high level of acceptance among everyone involved, I am particularly impressed by the inclusion of all management levels—whether in the development of modular training programs, through the involvement of internal champions, or through elements of sales leadership that ensure long-term success. I’d especially like to highlight their strong focus on results, which leads to exceeding agreed-upon targets. The trainer has inspired all of us with his calm, personable, and goal-oriented approach—thank you very much! I’m very pleased with our collaborative partnership.”
Leo Grüter
Head of FK & PB
“Our sales team is highly mobile
and travels internationally.
In our search for a
sales trainer,
benefit IMPACT was recommended to us.
The first training session took place in person, and the subsequent ones were held in the online classroom. We were surprised by how effective the training sessions in benefit IMPACT’s interactive studio are. The training went very well, and we plan to conduct all future training sessions online. We’re already looking forward to the next one!”
Stefan Fust, Head of Sales at
“We wanted to thank you for your very valuable and well-received sessions at yesterday’s Front Leadership Day, which drew more than 290 global participants. All the topics were highly relevant to our Front Leaders, and the sessions were very well prepared and delivered with great conviction! We’ve already received enthusiastic feedback. We hope to continue working with you in the future.”
Not for release
, Client’s Legal Department
“Many thanks to benefitIMPACT for
professional and fast help.
Our one-day communication
The ‘Telephone Excellence’ training course has the
Expectations far exceeded.
All our wishes were fulfilled in the
Workshop takes into account our
Employees were thrilled,
valuable input was directly
subsequently lived and successfully
implemented. For our intended purpose
There is still much to be done to ensure optimal service.
to do and we are already looking forward to it
“Looking forward to further cooperation.”
Not for release
, Client’s Legal Department
“Thank you again for the online training. I also found it very engaging, helpful, and interesting.”
Iris Flückiger,
, Division Manager
“To improve our effectiveness and efficiency in sales, benefit IMPACT conducted an analysis and location
assessment. Both the final report and the one-on-one meetings and feedback were very valuable to us. Thank you very much for confirming our assumptions on the one hand and for providing new insights on the other.”
Felix Dony, Head of E-Mobility Switzerland at
“To further develop our company, we’re working with
benefit IMPACT. This ranges from leadership development to team development and individual employee training. Through this collaboration, we’ve gained clarity on various topics and received valuable tools. Personally, I appreciate the dialogue and constructive feedback on an equal footing, as well as the high level of professionalism and dedication. I look forward to our continued collaboration.”
Philipp Keller,
, Managing Director
“Thank you so much for the great training.
I really appreciated how you took our individual needs and moods into account and
tailored the training accordingly.
Your decision to adjust the training after the lunch break was the right one. It led to a valuable and in-depth discussion, which was important for our team after spending so much time working from home.”
Cornelia Krey
Head of ESM
“Our customers are important to us. Whether virtually or in person, we always strive to make a positive impact. benefit IMPACT, along with its trainers, has shown us how and with what tools we can inspire our customers in videos and online conversations. Management, customer service representatives, and back-office staff were inspired by this and benefited from the training. The interactive online training and the one-on-one coaching sessions were engaging and extremely informative. As a result, the entire team now feels more confident in front of the camera, and what they’ve learned is being applied and put to use in their daily interactions with customers and partners.”
Zorah Burkhalter
Head of HRM
“The feedback from managers on the
training program ‘Leading from a Distance’ has been very positive. This topic is highly relevant at Baloise right now and supports us in our change process.”
Thierry Notz
Head of Training, Switzerland
“The results far exceed our expectations
.
We’d like to take this opportunity to thank
for their strong and prompt support!
benefit IMPACT has been a great help to us.”
Christian Bammert,
, Managing Director
“In the last twelve months
We have on the topic of sales-
development intensively with
benefit IMPACT collaborated.
What convinced us was that
benefit IMPACT a binding
Commitment regarding the target to be achieved
The result was not only achieved, but even exceeded. The systematic approach throughout our sales process and its integration with our IT industry were very convincing.
Patrick Fischbacher, Managing Director of
“benefitIMPACT has been supporting our sales leaders for several years. We achieve the greatest IMPACT through a smart combination of classroom training and individualized coaching that builds on that foundation. This approach allows us to foster a consistent sales culture while also addressing the personal and role-specific needs of each individual participant. This is our shared formula for success in achieving our goals.”
Ingo Fritzen, Managing Partner at
“Sunrise sets the highest standards not only for its mobile network but also for customer service and account management for its business customers. That’s why it’s important for our account managers to possess the skills and abilities needed to inspire customers and support their success. With its “Fit in Sales” training program, benefit IMPACT has equipped participants with the tools to successfully master this challenge. In addition to valuable insights, the focus was on actively practicing our consulting process in various customer scenarios. Thanks to the valuable feedback received during the multi-day training, we have made lasting progress.”
Giuseppe Barcellona, Director of Key Account Management (KAM) at
“Thank you for the fantastic training for our project managers and the sales team. I found the two-day course very useful and can already see that the tips are being put into practice. So the goal was achieved—and even exceeded. It was a good mix of theory and, above all, hands-on practice with helpful feedback. I’ve received feedback from a few of them: They feel better prepared for client meetings and understand what they can achieve through communication. Thank you for the excellent preparation and execution.”
Laura Fernández, Chief Operating Officer
“VTX consistently ranks among the top Internet, landline, and data center providers in Switzerland in the Bilanz Telekom Rating. We are the preferred nationwide provider, especially for SMEs. We are very pleased about this, but in our fast-paced market, it requires a great deal of flexibility, continuous development, and professional development. We had our sales teams trained by benefit IMPACT through a modular sales training program to help them achieve first-class and effective
customer service. Thank you very much for the training sessions, which were highly compelling both in terms of content and personal interaction.”
Daniel Hux, Chief Commercial Officer at
“As the head of IT support at the Zurich Psychiatric Clinic, finding efficient solutions and ensuring customer satisfaction are important to me. To achieve this, IT support staff must overcome various challenges: quickly analyzing often complex issues, collaborating effectively with other IT departments, and demonstrating strong communication skills. This must be done even under pressure and in tense conversations. In April, I helped my team develop further through a training session with benefit IMPACT. The content and methods are TOP-NOTCH and help us serve our customers even better.”
Rafik Nazarian
Head of ICT Services
“The collaboration was very
successful and professional.
I particularly liked the practical
workshop, which received nothing but positive feedback from the
participants. I look forward to continuing our collaboration.”
Danijela Molnar,
, Sales Manager
“The first media training session was very successful
, and the trainer
did a really great job.
I look forward to continuing to work with you all
!”
Daniela Haller, Head of Business Coaching at
“I’d also like to echo that the participants not only had a great time but also learned a great deal and will take many insights back with them to apply in their daily work. We are therefore completely satisfied with the training and look forward to working with you again in the future if the need arises.”
Sarah Bernard, Managing Director of
“I was really impressed by the virtual format! I also loved how the trainer addressed the participants directly and made sure everyone stayed engaged
and on topic.”
Barbara Ursprung, Head of HR Switzerland at
“We are pleased to share our feedback on our collaboration with benefit IMPACT. Thanks to their innovative approach, the benefit IMPACT teams were able to generate enthusiasm even before the sessions began, particularly through the use of collaborative digital tools. Finally, we would like to highlight the professionalism of the facilitators, their flexibility in adapting the program based on feedback, and their kindness toward our participants. We will not hesitate to engage benefitIMPACT for future projects that align with our customer satisfaction strategy.”
Eric Szyika-Gravier, COO
“The workshop was very informative and fun. We’ve already been able to put some of what we learned into practice.”
Jessica Friedli, Marketing Manager at
“For several years now, benefit IMPACT has been supporting us—
—in the
professional development of our employees. The workshops and training sessions are very well prepared, and the way they are conducted—by actively involving the participants—makes them highly interactive and engaging. As a former training manager, I am impressed by the high practical relevance of the sessions and the dialogue on an equal footing with the client and the participants.”
Sergio Laverde, General Manager of
“Thank you very much for sending the materials. The feedback analysis looks fantastic—just like the course was for us.”
Bettina Schlumpf
Marketing Assistant
“Thank you very much for once again masterfully moderating our third Young Entrepreneurs Forum. We received nothing but positive feedback from the participants, which is also due to your skillful moderation of the forum. You did an excellent job of seamlessly connecting the six speakers—whether through appropriate transitions, the ‘live summary,’ or the subsequent panel discussion. We are delighted that you will also be moderating our next Young Entrepreneurs Forum.”
Patrick Cadonau
, Director of the Young Entrepreneurs Forum
“The team at benefit IMPACT skillfully and professionally guided us through the informative ‘Telephone Excellence’ training. The feedback from all participants has been very positive, and they particularly appreciated the varied and practical content. Thanks to numerous practical exercises and role-plays, the participants were able to quickly apply the knowledge they gained in the training to their work. In short, my expectations were exceeded, and I highly recommend
benefit IMPACT to anyone who wants to provide their employees with professional and effective training.”
Roger Bachmann, Managing Director of
“On behalf of the project team, I would like to thank benefit IMPACT for the pleasant and professional collaboration. Drawing on their industry experience, they succeeded in putting together a training program with appropriate content and methodology in a very short time. The training sessions help our employees develop the right skills and are also very well received. We look forward to continuing our successful collaboration.”
Anita von Weissenfluh
Education Specialist, Elementary School
“I was familiar with benefit IMPACT from a previous collaboration. Given that positive experience, it made sense to reach out to the team to support the continued development of our leaders as well. As always, the collaboration is professional and practical. The training for managers from a wide variety of departments is systematic, goal-oriented, and very well received by everyone involved. I’m delighted about this renewed partnership and can warmly recommend benefitIMPACT to everyone.”
Michael Steiner
Administrative & Division Manager
“We had the pleasure of meeting Pascal Schwartz about two years ago during a team training session. He addressed our concerns and, thanks to his professionalism and personality, was able to immediately connect with and inspire our employees. His insights remain highly valuable to us today and are continuously put into practice. In addition to his team training sessions, he has provided us with valuable guidance on our sales pitches. The recurring training sessions are firmly established in our company and are highly valued by all participants. We can wholeheartedly recommend benefit IMPACT’s services and expertise in the area of communication.”
Larissa Kaufmann
Member of the Executive Board
“We raised awareness and trained our sales team on the topic of ‘scheduling appointments’ through a sales and telephone training program. Benefit IMPACT tailored the training to our individual needs and, in addition to providing us with valuable tools and sales pitches, instilled an incredible sales spirit in us. Thank you very much for the friendly yet highly professional training.”
Markus Hemkentokrax
Regional Sales Manager
“The feedback from conference participants has been very positive. The working committee even described the workshops as ‘sensational.’ We look forward to planning the next conference with benefit IMPACT.”
Dr. Nadja Germann
Member of the Executive Board
“Thank you so much for the training—it was very informative for all of us! It was great how the trainer addressed our specific situations and examples and provided us with new ideas and solutions. Really top-notch!”
Pascale Buser, Project Manager,
“The two-day training session was very effective for us. We came away with many thought-provoking ideas, and all of our goals were achieved. I already knew from previous workshops with Pascal Schwartz—benefit IMPACT—that he was the right person to help us with our challenges. This is also confirmed by the consistently positive feedback from all participants. We’re already looking forward to more in-depth workshops in the new year.”
Peter Sieber, Business Manager at
“Following a successful communication training session that was very well received by the entire team, I asked benefit IMPACT if they would facilitate our annual retreat. Here, too, all of the goals we set were achieved, and the measures we developed are already being implemented in concrete terms. The event brought us closer together as a team and had a lasting, positive impact on us. What I particularly appreciate about working with Pascal Schwartz—in addition to his systematic approach—is the very human and personal exchange on an equal footing. Thank you very much for the enriching collaboration!”
Barbara Schaludek,
, HR Manager
“I am very happy to echo the compliments you received from the participants. It was indeed a great success and will certainly help the participants in their daily interactions with clients.”
Heinz Nesshold,
, Head of Private Banking
“I’d like to thank you once again for your incredibly valuable support this year. We’ve received very positive feedback from all of the participants and are glad to have you as a partner by our side.”
Carmen Schipka
, Head of HR
“Pascal Schwartz’s team understands the needs of the retail sector and is highly customer-focused from the planning stage through to the debriefings, creating added value for the company. The training sessions are extremely practical and require a high level of active participation from attendees. This is very well received. Our collaboration is characterized by a strong commitment to service, flexibility, and absolute reliability.”
Dr. Gustav Weder
Director of Training
“Thank you very much for the outstanding collaboration and your great empathy toward the company.”
Angelika Lanen
Managing Director, Switzerland
“Besides investment expertise, a convincing presentation to clients is the key success factor for portfolio managers.”
To further strengthen this expertise, we are collaborating with benefit IMPACT. Our portfolio managers at the Swiss locations in Zurich,
Geneva and Lugano have, thanks to the
professional training of
benefit IMPACT valuable input
received for their daily work and successfully implemented in customer interactions.
Thomas Zgraggen
, CFA
“Thank you once again for the successful and very engaging moderation and facilitation of our workshop on telephony and work techniques. I’ve now synced my to-do list with my calendar and digitized everything. While I can’t quite stick to the promised one-hour time frame, I may have become more efficient—and I certainly have a much better overview now.”
Marcel Hinder
Principal
“We made a great choice with benefit IMPACT! As a dynamic and rapidly growing company with high standards for quality, we were looking for a partner to help our employees and managers develop their skills. The training sessions so far have been practical and have been very well received. I look forward to our continued collaboration.”
Levent Künzi, Co-Founder & CEO of
“For Decathlon’s executives, ‘hybrid leadership’ and ‘effective online training’ are key areas for development in which benefit IMPACT has successfully supported us. The training sessions were highly interactive, varied, and rich in learning opportunities. benefit IMPACT managed to engage the diverse group of managers and trainers—regardless of their digital skills and levels of experience—so that everyone was able to benefit greatly.”
Patrizia Hofer
Division Manager
“The training was excellent and very beneficial for all participants. I heard nothing but positive feedback, and everyone had nothing but praise for the way the trainer structured the day.”
Carmen Angstmann, Director of the
“Congratulations on the outstanding feedback from the participants. I think the feedback speaks for itself. The entire day had a clear and coherent overarching theme, as well as focused content that was consistently linked to our company, which led to a high level of acceptance among the participants. The idea of the individual success guides, which were handed out as needed, is sensational, and the entire handbook can be conveniently stowed away anywhere. I am very satisfied.”
Andreas Leppert-Fazekas
Member of the Executive Board
“The training provided us with very informative insights. We can now approach our sales activities in a much more targeted and effective way. Thank you very much for the engaging workshop.”
Patrik Geisselhardt,
, Managing Director
“To ensure targeted and effective service delivery, we dedicated 2022 to revising our strategy, vision, and mission. Based on a previous collaboration, we reached out to
benefit IMPACT to facilitate and moderate the workshops. The consultants/facilitators prepared and implemented the process very systematically and supported us with relevant questions and effective insights. The workshops were more than we needed—and the preparation was outstanding! Thank you very much for the consistently excellent collaboration as equals. All participants are thrilled with and convinced by the results.”
Jann Dössekker, Managing Director of
“This online training session was also very well received by our colleagues. Thank you so much!”
Nicole Meissner, CEO of
“We all found it very engaging and practical. The content was easy to understand and varied, with group work and games. The trainer is extremely knowledgeable and gave us some particularly helpful tips to take with us. We’ll all benefit from this—not just when it comes to phone calls, but also in other conversations and as a team. Thank you very much for the informative day.”
N. Carrara
Medical Secretariat
“So, you guys are seriously the best!!! ???? Absolutely amazing. Kudos—you’ve made my day! ???? I’ve really become a big fan of yours, and the feedback from our managers reflects that.”
Not for release
, Client’s Legal Department
“As part of an international request for proposals, BOBST chose the B2B sales excellence concept proposed by benefitIMPACT and Score Management. From the very beginning of our business relationship, we were impressed by benefitIMPACT’s ability to understand our operations and develop training programs tailored to our sales team and our industry. Following this positive experience, we decided to expand this sales training program to other regions to ensure that our salespeople receive the same level of training.”
Philippe Millioud
Global Sales DM
“We conducted communication training sessions for our leaders with benefit IMPACT and are extremely satisfied with the results. The training sessions received very positive feedback from our participants. The knowledgeable trainers presented important content in a clear and practical way, allowing participants to immediately apply what they learned to their daily work. Our managers improved their communication skills and learned valuable strategies for leading employees and resolving conflicts. We thank benefit IMPACT for the excellent training sessions!”
Sarah Walther,
, HR Specialist
“Based on a recommendation, we contacted benefit IMPACT to request a quote for leadership and communication training. From the very beginning, our interactions were professional and showed empathy toward our company and employees. We sensed a genuine interest in creating added value at every touchpoint. The training sessions, conducted in German and French, received excellent feedback from everyone involved. I look forward to continuing our partnership with benefit IMPACT.”
Henrik Fusager, CEO of
“Professionalism and a genuine interest in our challenges from start to finish. The training was tailored to our department, and by training our team leaders to become co-facilitators, we can continue to keep the topic front and center.”
Andreas Schneider
, Head of Property and Liability
“The training was very good and met all of our expectations.”
Nicola Angelastri
Head of Customer Service
“benefit IMPACT supports Design 3 with consulting and training on topics related to business development. The sessions are highly effective and characterized by empathy and a dialogue among equals.”
Jolanda Lüthy
Owner
“Our employees really appreciated the telephone training and have since been able to benefit from the valuable insights to provide our policyholders with even better service. With hundreds of legal consultations conducted every day, confident communication and conversation skills are essential for us, which is why we look forward to taking advantage of the services offered by
benefit IMPACT again in the future.”
Julia Berchtold, Team Leader at
“The training for our salespeople was a complete success. The goals we set at the end of the training are one thing, but even more important is the mindset with which they’ll approach new business in the future. The trainer did a great job in this regard.”
Michael Rüegg
BL Marketing & Sales
“Once again, a huge thank you to
for the inspiring workshop!
The results achieved in just one day are amazing!
benefit IMPACT is truly something special and worth every cent!”
Jann Dössekker, Managing Director of
“We booked a training session on telephone sales at benefit IMPACT, and our trainer and coach did an outstanding job. Together, we were able to successfully implement our use case—sending out an AI study followed by a follow-up phone call. Pascal guided us perfectly through the entire process, from sending the emails to making the follow-up calls. Thank you so much for the great support!”
Luca Sidler, CEO of
“Many thanks to benefit IMPACT
for their outstanding and effective support. The ‘Telephone Excellence’ training was a complete success and exceeded our expectations. We were impressed by how the workshop was tailored to our specific needs and by the high proportion of hands-on practice during the training.
The valuable insights were implemented immediately and have led to noticeable improvements.”
Stefan Vetsch
, Head of Customer Service
“Our team organized a trade show training session with benefit IMPACT. During the session, we took a critical look at our past approaches and gained valuable insights for our future trade show appearances. This will allow us to provide even better advice to our customers in the future.”
Tobias Singer
Head of Marketing
“We conducted training sessions with benefit IMPACT for about 40 participants and are thrilled with the excellent organization and execution. From planning to implementation, everything went smoothly and professionally. We are particularly pleased with the consistently positive feedback from the participants, who found the training sessions to be very clear, practical, and motivating.”
Geraldine Fehr
, Head of HR
“The training was excellent in every respect. Not only were we able to expand our technical knowledge, but we also particularly appreciated how the training was tailored to our specific needs and questions. The interactive format and hands-on exercises made the material tangible and allowed us to apply it directly to our daily work. Our expectations were not only met but exceeded—the training objective was fully achieved. We are thrilled and feel well-prepared for the next steps. A heartfelt thank you to benefit IMPACT AG for this valuable experience!”
Christian Krähenbühl, Managing Partner at
“The ‘Value Selling’ training with benefit IMPACT was a real game-changer for our international sales team. The practical content revealed untapped potential and permanently strengthened our sales mindset. Together with the trainer, we defined specific actions to ensure sustainable implementation. We particularly appreciate the coaching provided for carrying out the defined activities. We look forward to continuing our collaboration and wholeheartedly recommend benefit IMPACT.”
Armin Raiber, CEO of
“We were looking for a professional partner to provide telephone training
for our 70 employees.
benefit IMPACT provided us with excellent support. The training was well-structured, tailored to our needs, and engaging. The employees worked together to develop the steps for a successful phone conversation and took away many tips and tricks. A nice side effect: We, as an organization, also benefited by defining what is important to us and which standards should be mandatory. We can wholeheartedly recommend benefit IMPACT.”
Christa Thoma
Communications Manager
“The training was very helpful, and it was an enjoyable day. It gave me a boost and helped me grow. The trainer was very upbeat and did a great job guiding us through the day. My expectations were met, and it helped me in my everyday life.”
Tobias Roth
Member of the Bank’s Executive Board
“benefit IMPACT is training us on the topic of ‘Fit in Sales Leadership.’
This gives us clarity on our approach and the right tools to maximize sales potential with our sales team.
What we particularly appreciate about this collaboration is the highly practical approach,
the focus on implementation, and
the exchange of ideas on an equal footing.”
Stefan Malara, General Agent at
“The training with benefit IMPACT was a complete success for us. The content was practical, well-structured, and tailored directly to our needs regarding trade show presentations. We were particularly impressed by the trainer’s positive energy and professionalism. Our employees gained valuable insights that they were able to apply immediately in their day-to-day work.
We are completely satisfied and would recommend benefit IMPACT without hesitation.”
Dajana Tojagic
HotelCard AG
“We were thrilled with the ‘Sales Excellence’ training led by the trainer from benefit IMPACT. The collaboration is professional, structured, and
tailored to our needs. The practical approach is particularly valuable: all the content is applicable to our day-to-day sales work.
The collaboration is always focused on sustainability.”
Sergio Fontana
Owner & Managing Director
“Communication That Makes an Impact—a Training Program That Inspires!—As part of our strategic professional development initiative for executives, we were looking for a partner that offered more than just theory: We wanted a training program that inspires, challenges, and delivers immediately noticeable results. After a careful evaluation, we chose benefit IMPACT AG—and that decision was a home run! We are thrilled with our collaboration with benefit IMPACT AG and wholeheartedly recommend them as a partner for high-caliber communication and leadership training. If you want to make an impact, you’ve come to the right place!”
Sandro De Pellegrin, Director of HR for Switzerland and Austria at
“The self-management training was a real asset for our management team. The content was clearly structured, practical, and presented in a compelling way. We particularly appreciated the trainer’s inspiring, personable, energetic, and at the same time deeply knowledgeable approach. Of course, putting this into practice amid the hustle and bustle of everyday life is a challenge, but that’s exactly why we received valuable insights and strategies. The feedback from the team was consistently positive: engaging, informative, well-organized, and offering tangible added value. A session that not only motivates us but also truly highlights where we can continue to grow.”
Adrian Tschanz
Head of IT
“We chose benefitIMPACT for our company-wide workshop, ‘Meetings with IMPACT.’ With a good balance of expertise, humor, and flexibility, the trainer addressed our questions and examples and provided concrete tips on leading discussions and communicating effectively. Particularly valuable were the insights into common meeting practices outside our own organization, provided by a communications expert. The best feedback: Even late on Friday afternoon, all employees were still attentive, engaged, and actively participating—the day had a noticeably positive IMPACT.”
Kay Eilers
, Project Manager
“We’ve now completed our second training session with benefit IMPACT AG, and once again we’re very impressed. What really sets their work apart is their clearly structured, scalable methodology. Talent, experience, and presence are important in day-to-day sales—but sustainable success is made possible by a methodology that is reproducible, practical, and directly applicable to everyday sales. Concrete results were visible in our day-to-day operations after just a short time—particularly in terms of structure, sales pitch, and a focus on closing deals. I am very pleased with our partnership with benefit IMPACT AG and wholeheartedly recommend Pascal Schwartz.»
Christoph Grudnick
Sales Manager for Germany, Austria, and Switzerland
“Thank you very much for the excellent training! Our employees, who are quite critical, gave the trainer very high marks. We’re especially pleased that people want to stay on top of the topic and are already putting some of the skills they learned into practice. That was exactly the goal.”
Sacha Achermann
Head of Sales
“From the initial planning to the actual event, our collaboration
was based on true partnership and mutual respect. In both groups, it quickly became clear that networking is a skill that can be learned.
The younger employees have gained confidence and self-assurance, while the more experienced ones have refined their practical skills with new insights. Now there is great anticipation about putting what they’ve learned into practice at the next event.”
Christoph Häfliger
Chairman of the Bank’s Executive Board
“Our team had the opportunity to participate in a sales training session led by Pascal from benefitIMPACT, and we were thoroughly impressed. Pascal stands out not only for his open and motivating personality but, above all, for his deep practical knowledge. We were particularly impressed by how quickly he was able to familiarize himself with our industry. Shortly after the training, our team was already successfully integrating many of the insights into our daily work. On a personal level, too, the collaboration was a perfect fit. The fact that we decided to book another training session (Akqui Power) right away speaks for itself. We can wholeheartedly recommend benefitIMPACT and look forward to continuing our collaboration.”
Luisa Scherf
Member of the Executive Board
“Lighting solutions taken to a new level. Our collaboration with benefitIMPACT was characterized by a genuine passion for detail and a true partnership among equals.
We were particularly impressed by the targeted improvement of our after-sales service performance: Through optimized processes and customer-centric communication, we now create significant added value that goes beyond the sale itself. A valuable driving force behind the sustained success of Zumtobel Licht AG in Switzerland.”
Dominic Wäger, General Manager and Member of the Board of Directors at
“I can wholeheartedly recommend this telephone training! The team consistently found the sessions to be very positive and enriching. The active involvement of the participants deserves special mention—it made the training refreshingly lively and practical. The content was clearly structured and immediately applicable to everyday work. At the same time, the trainer managed to create an open and supportive atmosphere where everyone truly felt understood. The combination of high professionalism and a very warm, approachable manner definitely makes all the difference here.”
Egzon Sadiku
Customer Service Team Leader
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