“Over the past three years, benefit IMPACT has trained our sales, workshop, and parts service managers as they worked toward obtaining their leadership certification. The collaboration across the various training modules can be described as very successful, both from the Academy’s perspective and based on participant feedback. I would like to highlight the highly practical methodology and the high level of professionalism.”

“In August, we trained our newly formed sales team using benefit IMPACT. The goal was to encourage proactive outreach and develop positive, persuasive sales pitches. In addition to maintaining high quality standards, it was important to us to effectively showcase our unique services. The training was very effective; it instilled a positive spirit in the team and brought the members closer together.”

“Between August and October, benefit IMPACT trained our store managers and assistant store managers to become sales ambassadors. Equipped with a benefit IMPACT Toolbox®, the store managers are thoroughly trained and well-equipped to coach their sales teams on the desired sales behavior as needed. The design and content are entirely practical and tailored down to the exact wording on the signs. It’s clear that benefit IMPACT understands the retail industry. The collaboration has been very pleasant for us as a project team, and this is reflected in the feedback from the stores. As a nice bonus, the program is already showing its first results.”

“In March, we provided our field sales team with targeted sales development training. The goal was to reach a new market segment. After the first day of training, the seven field sales representatives had already scheduled 94 meetings with NEW customers. On the second day, these meetings were systematically prepared, and the sales pitches were practiced on an individual basis. Despite having a diverse, culturally mixed team with extensive sales experience, the feedback has been unanimously excellent. The results speak for themselves, and the sales team is highly motivated to keep this up. I knew it would go well, but I was pleasantly surprised once again.”

“Excellent results require excellent people. People like you, Pascal, who take customer needs seriously, understand them, and then do everything in their power to meet them. People like you, who throw themselves into their work with passion, never lose sight of what matters most, and continually scrutinize the approach—refining and adapting it as needed. All with the question in mind: What’s the point? What’s the benefit? This has resulted in an excellently structured sales program with a lasting impact. One that will continue to be a credit to Globus for a long time to come.”

“For several years now, benefit IMPACT has been advising and training us on topics related to sales and leadership. In addition to their expertise and professionalism, I particularly value their in-depth industry knowledge. This results in highly practical solutions. I look forward to continuing this partnership in the future.”

“Even that one day of training had a clear, positive impact on the team. Here’s what the ‘veterans’ said after yesterday’s sales shift: ‘Did we have different customers today? No, we were different salespeople… and much better, bolder, and more confident than before!” That’s great feedback, and I’m very pleased. Hiring you was a very worthwhile investment for me.”

“Once again: A big thank you to
for the great training session!
The learning objectives were
achieved 100%, and the
participants are happy!”

“benefit IMPACT is our partner for communication and sales training. The trainers know how to address customer needs and, drawing on their practical experience, incorporate them into the training sessions in an engaging way. The training sessions are motivating, results-oriented, and relevant to real-world situations. I will continue to rely on this partnership and expertise in the future.”

“The collaboration was very
successful and professional.
I particularly liked the practical
workshop, which received nothing but positive feedback from the
participants. I look forward to continuing our collaboration.”

“Pascal Schwartz’s team understands the needs of the retail sector and is highly customer-focused from the planning stage through to the debriefings, creating added value for the company. The training sessions are extremely practical and require a high level of active participation from attendees. This is very well received. Our collaboration is characterized by a strong commitment to service, flexibility, and absolute reliability.”

“Thank you very much for the outstanding collaboration and your great empathy toward the company.”